Effective Date: December 3, 2024
At Digital Success Savvy, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, www.digitalsuccesssavvy.com , and our digital marketing services. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By accessing or using our Website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of personal and non-personal information:
a. Personal Information
- Name
- Email address
- Phone number
- Business name
- Billing address and payment details
- Other details you may provide when contacting us
b. Non-Personal Information
- IP address
- Browser type
- Operating system
- Referral source
- Pages visited and time spent on the Website
- Cookies and similar tracking technologies
2. How We Collect Information
We collect information through:
- Contact forms on our Website
- Email communications
- Analytics tools (e.g., Google Analytics)
- Cookies (you may manage cookie preferences through your browser settings)
3. How We Use Your Information
We use your information to:
- Provide and deliver our digital marketing services
- Respond to inquiries and customer support requests
- Send service updates, marketing communications, and newsletters (with your consent)
- Improve Website functionality and user experience
- Analyze Website usage trends
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your data with:
- Trusted service providers who assist in delivering our services (e.g., payment processors, email marketing platforms)
- Legal authorities, if required by law or to protect our rights
- Third-party analytics tools (e.g., Google Analytics) for understanding Website usage
All third-party providers are bound by strict confidentiality and data protection obligations.
5. Data Storage and Security
Your data is securely stored on servers located in compliance with GDPR. We employ robust technical and organizational measures to safeguard your personal information, including:
- Encryption protocols
- Regular security audits
- Access controls and authentication measures
In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours, as required under GDPR.
6. User Rights Under GDPR
As a user, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure (“Right to Be Forgotten”): Request the deletion of your data under specific circumstances.
- Right to Restriction of Processing: Request limits on how we process your data.
- Right to Data Portability: Request the transfer of your data to another controller.
- Right to Object: Opt out of certain data processing activities, including marketing.
- Right to Withdraw Consent: Withdraw your consent at any time where processing is based on your consent.
To exercise these rights, contact us at [email protected]. We will respond to your request within one month.
7. Retention of Data
We retain personal data for as long as necessary to provide our services and fulfill legal obligations. Data that is no longer required will be securely deleted.
8. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience. You can manage or disable cookies through your browser settings. Note that some Website features may not function properly without cookies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page. Please review this Privacy Policy periodically to stay informed about our practices.
10. Contact Information
For questions, concerns, or to exercise your rights, please contact:
Digital Success Savvy
Email: [email protected]
Address: Bengaluru